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SEVERE

G.M.T

Privacy Policy

Shreeve Protection Services ‘SPS’ is a Security Services Provider delivering services across the UK and Europe, including the provision of :

Static Security, Front of House Security Personnel, Mobile Patrol, Key Holding & Alarm Response, Provision of access, Security Escorting Services, Residential Security or Neighbourhood
Patrol, Vacant Property Security, Retail Security, Construction Security, Rail Security, Industrial Est Security, Shopping Mall Security, Public Park Security, Maritime and Airport Security, Fire
Marshall, Pub & Club Door License Security, Private and Public Events Security & Stewarding, Festival, Concert and All Matches Security (incl Close Protection Known as Bodyguard) and
Stewarding, Chauffeur Security Drivers, Close Protection Security (Bodyguard), Enforcement Support, Full Trained Specialist Security Dogs and Detection (Incl Drugs/Firearm, Explosive
and more). Management of subcontractor and Security Consultants. Training and Continuation Training in all aspects of Security Training including Conflict Management and Physical
Intervention Training, Security & Dog Handler Training (Inc. Drug/Firearm/Explosive and more.) Health and Safety, Fire Safety, First Aid.


This privacy policy is for this website; www.shreeveprotection.co.uk and served by:


Shreeve Protection Services,
The Old Rectory,
Springhead Road,
Northfleet/Ebbsfleet,
Kent. DA11 8HN
United Kingdom

and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR
(Privacy and Electronic Communications Regulations).

‘SPS’ operates from a central Head Office in Northfleet/Ebbsfleet, and our regional London office with field-based officers attending clients’ premises whilst delivering services.
‘SPS’ is committed to protecting your personal information and respecting your privacy and rights when it comes to information processing. ‘SPS’ is committed to maintaining compliance
with current data protection legislation, any future legislation that comes into force as and when required, and to maintain transparency about how it processes personal data. ‘SPS’ processes
the personal data of both its own employees and its business contacts and works to robust information security policies to ensure this data is kept secure and the risk of data breach is reduced
to a minimum.

This policy will explain how and why ‘SPS’ collect your personal information, how we process, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to.
Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you
(if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any)
interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions.


By Continuing to use ‘SPS’ services you give ‘SPS’ permission to process your personnel data for the purposes set out within this policy/notice.
  • LICENCE TO USE WEBSITE
  • ACCEPTABLE USE
  • RESTRICTED ACCESS
  • DATA PROTECTION PRINCIPLES
  • LAWFUL BASIS FOR PROCESSING YOUR INFORMATION
  • COLLECTION OF PERSONAL INFORMATION
  • HOW SPS USES YOUR INFORMATION
  • VISITORS TO THE SPS WEBSITE
  • PEOPLE WHO CONTACT SPS VIA SOCIAL MEDIA
  • ENQUIRIES
  • COMMUNICATIONS
  • PEOPLE WHO USE ‘SPS’ SERVICES
  • RECRUITMENT, STAFF DETAILS AND SECURITY SCREENING
  • BOARD, SUBCONTRACTORS AND COMMITTEE MEMBERS
  • CCTV
  • GUARDING (ALL SCOPE TYPES), KEYHOLDING, ALARM RESPONSE, SURVEILLANCE AND SECURITY DATA
  • COMPLAINTS
  • YOUR RIGHTS
  • SUBJECT ACCESS REQUESTS
  • CHANGES TO THIS PRIVACY POLICY/NOTICE
  • HOW TO CONTACT US
  • INDEMNITY
  • DISCLAIMER
  • LINKS TO OTHER WEBSITES
LICENCE TO USE WEBSITE
Unless otherwise stated, we or our licensor own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are
reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and
conditions.

You must not:
  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website (except for content specifically and expressly made available for redistribution, such as our blog).
  • You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or any other automatic device, program, algorithm or methodology or any similar or equivalent manual process to access,  acquire, copy or monitor any portion of the Site or any of its content, or in any way reproduce or circumvent the navigational structure or presentation of the Site.
ACCEPTABLE USE
  • You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
  • You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, root-kit or other malicious computer software.
  • You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
  • You must not use our website to transmit or send unsolicited commercial communications.
  • You must not use our website for any purposes related to marketing without our express written consent.


RESTRICTED ACCESS
Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.
If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.
We may disable your user ID and password in our sole discretion without notice or explanation.

Third party data collection relating to our company information;
Our information is held on company house public records only. You are not permitted to collect our data to publish or re-sell on any site; or use our information for re-marketing or selling purposes without our prior written consent. 

You may not create a link to any page of this website without our prior written consent. The exclusions and limitations set out will apply to your use of this website by linking to it.

DATA PROTECTION PRINCIPLES
Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:
Processing will be fair, lawful and transparent

  • data be collected for specific, explicit, and legitimate purpose
  • data collected will be adequate, relevant and limited to what is necessary for the purposes of processing
  • data will be kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay
  • data is not kept for longer than is necessary for its given purpose
  • data will be processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures

 we will comply with the relevant GDPR procedures for international transferring of personal data

LAWFUL BASIS FOR PROCESSING YOUR INFORMATION
We acknowledge that processing may be only be carried out where a lawful basis for that processing exists and we have assigned a lawful basis against each processing activity.
  • The contractual agreement with each approved company for the provision of Security services. Personal information that ‘SPS’ collects during services enquiry processes will be limited to 
    what is necessary and processed for the purposes of fulfilling its contractual obligations.
  • Where the processing is necessary for the purposes of legitimate interestspursued by ‘SPS’ or by yourselves as a third party. This may include the use of contact information for the purposes 
    of communications relating to service delivery, updates, and information which is of specific importance to clients and employees, or may ask for your input when developing services. Refer 
    to the ‘Communications’ section below. (Where such interests are overridden by your interests or fundamental rights and freedoms, ‘SPS’ will instead ask for your consent.)
  • Any active consentyou may have given ‘SPS’ to receive or access particular services where another lawful basis does not apply. You will be asked to demonstrate your consent with an 
    affirmative action, such as ticking a box or filling in your email address.
COLLECTION OF PERSONAL INFORMATION
When you access and browse the ‘SPS’ website and when you correspond with ‘SPS’ by phone, post or email, you may give ‘SPS’ information about yourself. This information can include your
name, postal address, email address, landline and/or mobile telephone number and information about your employment (including your job title, responsibilities and employer’s details) as well as
other personal information.

This Privacy Notice applies, but is not limited to, personal information that ‘SPS’collects from:
  • visitors to the ‘SPS’ website;
  • companies/individual wishing to engage the services supplied by ‘SPS’;
  • existing clients/ individuals maintaining their ‘SPS’ service relationship;
  • associated third party organisations, stakeholders, suppliers and subcontractors;
  • complainants and other individuals in relation to a complaint or enquiry;
  • external committee members;
  • job applicants and ‘SPS’ current and former employees;
  • visitors to the ‘SPS’ Head Office (including passersby).
HOW ‘SPS’ USES YOUR INFORMATION
Where ‘SPS’ collects personal data (for example your name, postal address or e-mail address) this information is used exclusively by ‘SPS’ for providing the services you have requested or
which are detailed within your service contract. ‘SPS’ will only pass your personal data to relevant third party organisations or individuals either as a contractual requirement, with your explicit
consent, or if specifically compelled to do so by law or court order or other legitimate reason.

Unfortunately, the transmission of information via the internet is not completely secure. Although ‘SPS’ does its best to protect your personal data, it cannot guarantee the security of your data
transmitted to the ‘SPS’ site; any transmission is at your own risk. Once ‘SPS’ has received your information, robust information security measures in place protect it and minimise the risk of
unauthorised access.


VISITORS TO THE ‘SPS’ WEBSITE
Public Website Areas
You can visit the ‘SPS’ website without revealing who you are or giving any information about yourself, except where you voluntarily choose to give ‘SPS’ your personal details via e-mail or by
enquiring about any of ‘SPS’ services.


Website Forms
In order to access certain services on the ‘SPS’ website you may be required to fill in a web form which includes completing your personal details. When you submit a web form, this information
is sent directly to ‘SPS’ only, and is then processed as appropriate.


Use of cookies
This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to
give explicit permission or to deny the use of /saving of cookies on their computer/device via the webpage pop-up box.

What are cookies? Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows
the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive they should take necessary steps within their web browsers security
settings to block all cookies from this website and its external serving vendors or use the cookie control system, if available upon their first visit.


Contact and Communication with us
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored
securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through
a mailing list system. This is done in accordance with the regulations named in this policy.


Google Analytics
‘SPS’ occasionally monitors the IP addresses of visitors to assess the usage of the site and, for example, identify which pages are most popular. ‘SPS’ does not link these IP addresses to personal
data such as a visitor’s name and/or e-mail address etc. The data collected in this way is completely anonymised.

With regard to each of your visits to the ‘SPS’ website, ‘SPS’ may also collect the following information:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser 
    plug-in types and versions, operating systems and platforms; and
  • information about your visit, including the full Uniform Resource Locators (URL) clickstreams to, through and from ‘SPS’ websites, information you viewed or searched for, page response 
    times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from that page and any 
    phone number used to call us.
  • tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement 
    and usage of the website, but will not store, save or collect personal information.
 PEOPLE WHO EMAIL ‘SPS’
‘SPS’ may monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within
the bounds of the law.


SOCIAL MEDIA POLICY & USAGE
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to
verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users
are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social
sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy
and usage policies in the resources section below.


 ENQUIRIES
‘SPS’ receives enquiries about services through the website and by telephone, post and email. Enquiries will typically require the person to enter some form of contact details to allow ‘SPS’ to
follow them up.

For general enquiries, a record of the enquiry is retained by ‘SPS’ until the enquiry has been dealt with and no further follow up is needed.
If a company makes a service enquiry, but does not wish to progress the service enquiry at that time, the details are held on ‘SPS’ internal system for 18 months. This is because ‘SPS’ is often
contacted by companies that are exploring service options, but that are a long way off being ready to proceed.


COMMUNICATIONS
‘SPS’Marketing department may, from time to time, send existing and past customers direct marketing emails or invitations to participate in surveys or certain activities in the company’s interest.
You may unsubscribe from these emails if you wish by emailing info@shreeveprotection.co.uk


PEOPLE WHO USE ‘SPS’ SERVICES
Training Courses

‘SPS’ hosts a range of classroom-based training courses, and can also offer training at a customer’s own premises. Delegates are asked to provide their contact details so that they can receive
information about the course, such as the agenda, the Terms and Conditions, and any follow-up material. Occasionally, ‘SPS’ uses these details to promote new training courses, but the delegate
has the option to unsubscribe from these emails at any point.

Customers

‘SPS’ retains a full record of each services contract/schedule issued, including name and address details of the end user. This allows a revised or copy contract to be issued on the request of
the end client. The names of domestic end users are deleted from records after 7 years for data protection purposes.

A record of the contract/schedule is held securely on the ‘SPS’ database with access limited to the Issuing Company only. Any personal data referenced will not be shared or processed
otherwise by ‘SPS’.


RECRUITMENT, STAFF DETAILS AND SECURITY SCREENING
In accordance with the General Data Protection Regulation (GDPR), we have implemented this privacy notice to inform you, as prospective employees of our Company, of the types of data we
process about you. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding
your data.


TYPES OF DATA HELD
We keep several categories of personal data on our prospective employees in order to carry out effective and efficient processes. We keep this data in recruitment files relating to each vacancy
and we also hold the data within our computer systems, for example, recruitment logs.

Specifically, we hold the following types of data:
  • personal details such as name, address, phone numbers;
  • name and contact details of your next of kin;
  • your photograph;your gender, marital status, information of any disability you have or other medical information;
  • right to work documentation;
  • information on your race and religion for equality monitoring purposes;
  • information gathered via the recruitment process such as that entered into a CV or included in a CV cover letter;
  • references from former employers;
  • details on your education and employment history etc;
  • driving licence;
  • criminal convictions.
COLLECTING YOUR DATA
You provide several pieces of data to us directly during the recruitment exercise.
In some cases, we will collect data about you from third parties, such as employment agencies, former employers when gathering references or credit reference agencies.
Should you be successful in your job application, we will gather further information from you, for example, your bank details and next of kin details, once your employment begins
 
LAWFUL BASIS FOR PROCESSING
The law on data protection allows us to process your data for certain reasons only.
The information below categorises the types of data processing we undertake and the lawful basis we rely on.
Activity Requiring your data Lawful basis
 Carrying out checks in elation to your right to work in the UK Legal obligation 
 Making reasonable adjustments for disabled employees Legal obligation 
 Recruitment decisions in relation to both initial and subsequent employment e.g. promotion Our legitimate interests 
 Making decisions about salary and other benefits  Our legitimate interests
 Making decsions about contractual benefits to provide to you Our legitimate interests
Assessing training needs  Our legitimate
 Dealing with legal claims made against us Our legitimate interests
Preventing fraud Our legitimate interests
SPECIAL CATEGORIES OF DATA
Special categories of data are data relating to your:
  • health
  • sex life
  • sexual orientation
  • race
  • ethnic origin
  • political opinion
  • religion
  • trade union membership
  • genetic and biometric data.
We carry out processing activities using special category data:
  • for the purposes of equal opportunities monitoring
  • to determine reasonable adjustments
Most commonly, we will process special categories of data when the following applies:
  • you have given explicit consent to the processing
  • we must process the data in order to carry out our legal obligations
  • we must process data for reasons of substantial public interest
  • you have already made the data public.
 FAILURE TO PROVIDE DATA
Your failure to provide us with data may mean that we are unable to fulfil our requirements for entering into a contract of employment with you. This could include being unable to offer you
employment, or administer contractual benefits.


 CRIMINAL CONVICTION DATA

We will only collect criminal conviction data where it is appropriate given the nature of your role and where the law permits us. This data will usually be collected at the recruitment stage,
however, may also be collected during your employment. We use criminal conviction data to determine your suitability, or your continued suitability for the role. We rely on the lawful basis
of The contract of employment to process employees’ personal data in order to fulfil its contractual obligations, plus any specific consent given by the employee for additional services or
benefits. 


 WHO WE SHARE YOUR DATA WITH
Employees within our company who have responsibility for recruitment will have access to your data which is relevant to their function. All employees with such responsibility have been
trained in ensuring data is processed in line with GDPR. 


Data is shared with third parties for the following reasons:
‘SPS’ will share the applicant’s name, date of birth and address history with third parties (the Criminal Disclosure and Barring Service and credit referencing companies) where it is necessary to
fulfil their contractual obligations to the applicant and to its clients, and where obliged to do so by law.

We may also share your data with third parties as part of a Company sale or restructure, or for other reasons to comply with a legal obligation upon us. We have a data processing agreement in
place with such third parties to ensure data is not compromised. Third parties must implement appropriate technical and organisational measures to ensure the security of your data.

We do not share your data with bodies outside of the European Economic Area.

PROTECTING YOUR DATA
We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.

RETENTION PERIODS
We only keep your data for as long as we need it for, which, in relation to unsuccessful candidates, is six months to a year.
If your application is not successful and we have not sought consent or you have not provided consent upon our request to keep your data for the purpose of future suitable job vacancies, we will
keep your data for six months once the recruitment exercise ends.

If we have sought your consent to keep your data on file for future job vacancies, and you have provided consent, we will keep your data for nine months once the recruitment exercise ends. At
the end of this period, we will delete or destroy your data, unless you have already withdrawn your consent to our processing of your data in which case it will be deleted or destroyed upon your
withdrawal of consent.

Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data and there will be no
consequences of withdrawing consent.

If your application is successful, your data will be kept and transferred to the systems we administer for employees. We have a separate privacy notice for employees, which will be provided to
you.


AUTOMATED DECISION MAKING
Automated decision making means making decisions about you using no human involvement e.g. using computerised filtering equipment. No decision will be made about you solely on the basis
of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you.


BOARD, SUBCONTRACTORS AND COMMITTEE MEMBERS
‘SPS’ Board members, subcontracted service providers and members of ‘SPS’ committees are subject to the same screening process as ‘SPS’ employees. Each individual is asked to sign a
contractual agreement and complete the required documentation before they commence their relationship with ‘SPS’. Personal data requested will be limited to what is appropriate for the role
and kept Confidential at all times. Records are kept by ‘SPS’ for 7 years after cessation of the contract with ‘SPS’.


CCTV
‘SPS’ has detector-activated CCTV cameras installed/Operational around the Head Office in Kent and other operational locations for the purposes of crime prevention and public safety. ‘SPS’
staff, visitors to ‘SPS’ or passersby may be recorded on these cameras. Where applicable the footage is stored by ‘SPS’ for a limited time before it is overwritten. ‘SPS’ may monitor the footage
in the event of a security breach. ‘SPS’ will only ever share the footage with the local Police force in the event of a criminal investigation. The contact number for CCTV enquiries is stated on
signage around the building.

Visitors to ‘SPS’ locations may be asked to sign in using the Visitors log applicable to each location. Information requested includes name, company and vehicle registration. In the unlikely event
of a fire, this information is used to perform a roll call and ensure all visitors have evacuated the building. The ‘SPS’ car park is private property and is available for use by building staff and visitors
only, and by providing your registration number building/site management is able to identify your vehicle. This information remains at each location and is not shared with any other party.


GUARDING (ALL SCOPE TYPES), KEYHOLDING, ALARM RESPONSE, CCTV AND SECURITY DATA
Security services; inclusive of CCTV, Guarding, Keyholding, Alarm Response, Guarding (All scope types) are engaged for the purposes of maintaining the ‘security’ of property, persons and
premises and for preventing and investigating crime. This can and may encompass the monitoring of employees carrying out duties. For these reasons data processing may include visual
images, appearance records, and behaviour monitoring. This information may pertain to any person entering or operating in the vicinity of an operational location. Where applicable and
necessary or where required by law this information is shared with the ‘data subject’, employees and agents, subcontractors, Police forces and persons making legitimate enquiry. In these
circumstances ‘SPS’ would be considered the data processor and the client/end user remains the ultimate owner of such data.


EXTERNAL WEBSITE LINKS & THIRD PARTIES
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
(External links are clickable text/banner/image links to other websites, similar to; https://www.sia.homeoffice.gov.uk/)

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social
media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be
held liable for any damages or implications caused by visiting any external links mentioned.


COMPLAINTS
‘SPS’ occasionally receives complaints. A complaint to ‘SPS’ can be lodged via telephone or email.
Details about complaints made and the parties involved are stored securely in ‘SPS’ internal CRM database records. It may be necessary to share the contact details of the complainant with
the parties involved or with other relevant bodies in order to progress the complaint.  ‘SPS’ will gain authorisation from the complainant before passing any Confidential information or personal
data to other parties
‘SPS’ takes any complaints received about collection and use of personal data very seriously and encourages people to bring to its attention any collection or use of
information they think is unfair, misleading or inappropriate.

Complaint details are retained for 7 years before destruction in case of any further proceedings.

YOUR RIGHTS
You have the following rights in relation to the personal data we hold on you:
  • the right to be informed about the data we hold on you and what we do with it;
  • the right of access to the data we hold on you. We operate a separate Subject Access Request policy and all such requests will be dealt with accordingly;
  • the right for any inaccuracies in the data we hold on you, however they come to light, to be corrected. This is also known as ‘rectification’;
  • the right to have data deleted in certain circumstances. This is also known as ‘erasure’;
  • the right to restrict the processing of the data;
  • the right to transfer the data we hold on you to another party. This is also known as ‘portability’;
  • the right to object to the inclusion of any information;
  • the right to regulate any automated decision-making and profiling of personal data.
In addition to the above rights, you also have the unrestricted right to withdraw consent, that you have previously provided, to our processing of your data at any time. Withdrawing your 
consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent. However, in some
cases, we may continue to use the data where so permitted by having a legitimate reason for doing so.

If you wish to exercise any of the rights explained above, please contact our data protection officer at the company head office.

SUBJECT ACCESS REQUESTS
You have a right, under the General Data Protection Regulation, to access the personal data we hold on you. To do so, you should make a subject access request.
Although subject access requests may be made verbally, we would advise that a request may be dealt with more efficiently and effectively if it is made in writing. If you wish to make a
request, please use the Subject Access Request form.

Requests that are made directly by you should be accompanied by evidence of your identity. If this is not provided, we may contact you to ask that such evidence be forwarded before
we comply with the request.

Requests made in relation to your data from a third party should be accompanied by evidence that the third party is able to act on your behalf. If this is not provided, we may contact the
third party to ask that such evidence be forwarded before we comply with the request.

The below process should be followed for subject access requests:
  1. Contact the ‘SPS’ Head Office (email preferred).
  2. Include details of your request – which information about you do you wish to have access to?
  3. Provide sufficient evidence about yourself for ‘SPS’ to verify your identity. (‘SPS’ may have to contact you otherwise.)
We will normally comply with your request at no cost. However, if the request is manifestly unfounded or excessive, or if it is repetitive, we may contact you requesting a fee. This fee 
must be paid in order for us to comply with the request. The fee will be determined at the relevant time and will be set at a level which is reasonable in the circumstances.

In addition, we may also charge a reasonable fee if you request further copies of the same information.
Usually, we will comply with your request without delay and at the latest within one month. Where requests are complex or numerous, we may contact you to inform you that an
extension of time is required. The maximum extension period is two months.


CHANGES TO THIS PRIVACY NOTICE
This Privacy Notice is regularly reviewed and may change from time to time. This Privacy Notice was last updated on the 27 April 2018.
We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms
and conditions on our website. Please check this page regularly to ensure you are familiar with the current version


HOW TO CONTACT US
If you wish to contact ‘SPS’ for further information about this policy noyice you can call, email us or write to us at the main head office address detailed at the head of this notice.
E: info@shreeveprotection.co.uk
T:02035998155

DISCLAIMER
This Privacy Notice does not provide exhaustive detail of all aspects of ‘SPS’ collection and use of personal information. However, ‘SPS’ is happy to provide any additional information
or explanation needed when requested.

‘SPS’ makes every effort to ensure that the information provided on its website is accurate and current. However, it cannot guarantee this and cannot accept responsibility for any errors,
omissions, misstatements or mistakes on the website. Anyone becoming aware of such matters is requested to notify ‘SPS’ in writing or by e-mail.

Nothing in these terms and conditions (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other
liability which cannot be excluded or limited under applicable law.

Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms and conditions, whether in contract, tort (including negligence) or otherwise,
will be limited as follows:
  • to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;
  • we will not be liable for any consequential, indirect or special loss or damage;
  • we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;
  • we will not be liable for any loss or damage arising out of any event or events beyond our reasonable control;
  • our maximum liability in relation to any event or series of related events will be dependent on our insurance levels at the time.
INDEMNITY
YOU AGREE THAT YOU WILL DEFEND, INDEMNIFY AND HOLD HARMLESS SPS, ITS CUSTOMERS, SUPPLIERS AND JOINT VENTURE PARTNERS AND THEIR RESPECTIVE
EMPLOYEES, OFFICERS, DIRECTORS, CONTRACTORS, VENDORS, ASSIGNEES AND AGENTS FOR AND AGAINST ANY COSTS, CLAIMS, DAMAGES, LOSSES, OR OTHER
LIABILITIES ARISING FROM YOUR USE OF THE SITE IN BREACH OF THESE TERMS OR IN VIOLATION OF THE LAW. IF SPS TAKES ANY LEGAL ACTION AGAINST YOU AS
A RESULT OF YOUR VIOLATION OF THESE TERMS, YOU AGREE THAT YOU WILL BE RESPONSIBLE FOR AND WILL PAY ALL OF SPS’S LEGAL FEES IN CONNECTION WITH
SUCH ACTION.

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any
unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous
agreements in respect of your use of this website.


COPYRIGHT
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OUR DETAILS
Our full company name is Shreeve Protection Services Ltd.
We are registered with Companies House in England & Wales under the Company Number: 5105514
You can contact us via email to: (email removed due to spam bots, please complete enquiry form on contact page)
Business website address is: www.shreeveprotection.co.uk
Our registered office address is: The Old Rectory, Springhead Road, Ebbsfleet, Kent, DA11 8HN